Director, Conversational AI Products & Strategy (, NC, United States)

Genesys seeks a seasoned product leader to own the end-to-end strategy and execution of its conversational engagement portfolio for global enterprises. You will partner with senior leaders across Product, Engineering, AI, and GTM to define roadmaps, drive cross-channel messaging, and shape platform direction with a focus on AI-driven engagement and monetization.

This high-visibility role requires translating market trends into actionable plans, building a top-tier product team, and delivering